Metro is conducting a public awareness initiative to help riders with suicidal thoughts or in mental health distress.
Large signs at Metro station entrances, platforms and top garage levels feature the Suicide and Crisis Lifeline number – 988. Callers and texters are able to speak with a trained counselor 24 hours a day, seven days a weeks.
Mental health issues have become increasingly prevalent in the United States in recent years, and the COVID-19 pandemic has only exacerbated this trend,” said Metro General Manager and CEO Randy Clarke in a press release.
“As more people experience symptoms of anxiety, depression and other mental health conditions, it is imperative that we increase our efforts to provide support and resources. We truly want people to get the help they need.”
In addition to the displays, crisis intervention specialists work with Metropolitan Transit Police Department officers to assist people in crisis and those who often experience mental and substance use disorders.
Metro also recently hired ambassadors who will be in select stations to aid customers by offering proactive engagement and assistance with transit related questions.
Metro enhances the visibility of ‘988’ lifeline, and crisis support resource signs. Learn more: https://t.co/cBxYBTKezG #wmata #yourmetro pic.twitter.com/XSmTioi0aQ
— Metro Forward (@wmata) March 23, 2023
